GLACERCM | PSYCHIATRY BILLING
Psychiatry Medical Billing Service That Works Every Claim to Resolution
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there.
- Percentage of collections, no base fees, $0 implementation
- 95%+ first-pass claim adjudication
- 99%+ collection rate of payer-allowed amounts*
- Works in your EMR or ours
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Tell us about your practice. A psychiatry billing specialist calls you back within one business day.
95%+
First-pass claim adjudication
99%+*
Collection rate of payer-allowed amounts
$0
Implementation fee
25+
Years serving practices
*Of payer-allowed amounts.
WHAT WE HEAR FROM PSYCHIATRY PRACTICES
The Note Does Not Look Like a Psychiatric Note
The MSE is a free-text blob
A generalist template approximates a mental status exam as one big paragraph nobody can scan later, and the note a peer would read for a second opinion is not the note your EMR is producing.
Controlled substances mean three logins
EPCS in one tool, the state PDMP website in another, and the chart in a third. Every stimulant, benzodiazepine, and buprenorphine refill costs tabs and minutes the hour does not have.
Add-on revenue sits on the table
The 99214 plus 90836 you performed gets billed as a 99214 alone, and the minutes that should have driven the code never reach the claim. Across a full panel, that is six figures, invisible.
Telepsych runs on a separate app
Much of the panel is on video, and the video link, the scheduler, and the note live in three products that do not talk to each other, so too many telepsych visits start with a login problem instead of a patient.
HOW GLACERCM HELPS
A Billing Service That Knows Time-Based and Add-On Coding
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there. The service is built for time-based E/M, psychotherapy add-ons, and the behavioral-health payer panel, and the numbers below reflect that focus.
Time-based and add-on coding captured
The RCM layer prompts time-based coding and the psychotherapy add-on alongside the E/M (99213+90833, 99214+90836, 99215+90838). The undercoding detector protects the complexity documented, and the minutes that drive the code accrue inside the note.
Behavioral-health payer fluency
Psychiatric panels run on commercial behavioral-health carve-outs, Medicare, and Medicaid behavioral coverage. Each carrier has its own denial patterns on time-based E/M and add-on codes and its own appeal language. We work the queue every day and know which carrier needs which documentation packet and which escalation actually moves a denial.
Prior auth on the expensive psychotropics
Long-acting injectables, atypical antipsychotics, ketamine, esketamine, and the controlled stimulant set all carry payer-specific prior-authorization burdens. Prior auths are AI-assembled from the chart and human-finished by the RCM team, so the 45-minute manual project shrinks to a five-minute review and the patient gets the medication the assessment called for.
A named billing specialist
A dedicated account manager who knows the behavioral-health payer mix in your state, the codes you bill, and your top denials. Not a ticket queue, not an offshore call center. Credentialing and payer enrollment, including Medicare and the state-Medicaid behavioral plans, are part of onboarding, and the call center staff are trained on the sensitivity a behavioral-health balance requires.
See everything GlaceEMR and GlaceRCM do for psychiatry · How GlaceRCM works
“Made our work easy. Increase in Revenue, good Customer support.”
Amita Oza, MD, Ohio
QUESTIONS WE HEAR
Psychiatry Billing FAQ
What does GlaceRCM pricing look like, and can we keep our EMR?
You pay a percentage of what we collect, with no base fees and no implementation charges. The exact percentage depends on your code mix (time-based E/M, add-on psychotherapy, TMS, evaluation codes), your payer panel (commercial behavioral-health carve-outs, Medicare, Medicaid behavioral), and your volume, and you will have it after a 20-minute discovery call. We would rather run the full bundle, where the billing quality depends on a tight integration with the chart, and most Glenwood clients choose that path.
Does GlaceEMR include a structured mental status exam?
Yes. Appearance, behavior, speech, mood, affect, thought process, thought content, perceptions, cognition, insight, and judgment are structured fields rather than one free-text paragraph. Each domain ships with pick-list values plus free-text space for nuance, so the note reads like a psychiatric note and a colleague can scan it for a second opinion.
Can we run telepsychiatry inside GlaceEMR?
Yes. HD video is built into the EHR, with no third-party link and no separate seat license. The telepsych visit books into the same scheduler as the in-person panel, including the recurring 50-minute and 30-minute slots, with waitlist and recall so a cancellation does not stay an empty hour.
Talk to a Psychiatry Billing Specialist
A 20-minute call. We look at how your practice runs today and show you what changes.