EMR efficiency and your patients

October 23, 2018

Software efficiency is a hot topic in our industry as it can affect everything from provision of quality care, patient satisfaction, and employee satisfaction to a practice’s bottom line.

These are reasons why Glenwood is proud to announce that as of October 1, 2018, GlaceEMR has received the highly esteemed PCMH 2017 certification. PCMH is “Patient-Centered Medical Home” recognition, indicating GlaceEMR is nationally recognized as a care delivery model in which patient treatment is coordinated through the primary care physician to ensure the patient receives the necessary care when and where they need it, in a manner they can understand.

Practices that achieve PCMH recognition may benefit in multiple ways, most of which have to do with efficiency and its desired results:

  • PCMH guidelines can be used to help streamline care coordination and care management, reducing fragmentation and improving team-based care, communication, and coordination. All of these factors lead to better care.
  • Federal, state and commercial payers may offer incentive programs and greater support to practices that receive PCMH recognition. As well, many payers acknowledge PCMH recognition as a hallmark of high-quality care. As a result, many provide incentives for NCQA-recognized practices.
  • Accreditation indicates to patients that a practice offers enhanced services and higher quality of care.
  • The core competencies to becoming a patient-centered medical home can help practices succeed with other value-based care initiatives and programs such as Comprehensive Primary Care Plus (CPC+) and Accountable Care Organizations (ACOs).
  • The PCMH model leads to better staff satisfaction. One study found such recognition to increase staff work satisfaction while reported staff burnout decreased by more than 20%.
  • Studies have found that the PCMH model resulted in a better experience for patients with 83% of patients saying being treated in a PCMH improved their health.
  • PCMHs emphasize the use of health information technology and after-hours access to improve overall access to care when and where patients need it.

The Patient-Centered Medical Home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. Research shows that due to their efficiency, PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing healthcare costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.

This is not the first time GlaceEMR has been recognized at this level. GlaceEMR has previously received PCMH 2014 as well as PCSP 2016 (Patient-Centered Specialty Practice) recognition. Both of these awards indicate recognition from the National Committee for Quality Assurance (NCQA), established for the purpose of improving healthcare and the quality of healthcare nationwide.

Offered as part of the GlacePremium or GlaceComplete packages, GlaceEMR provides your practice a fully customizable and integrable software solution to improve patient outcomes, improve patient satisfaction, and reduce costs, all with personalized and long-term support. Designed to give your practice the EMR edge and a revenue cycle management boost, GlaceEMR offers a fully-integrated, comprehensive ONC-certified electronic medical records software that offers an intuitive, easy-to-use, and configurable platform, certified for use to meet the ONC Meaningful Use Incentive Program payment requirements.

Glenwood exists to make the practice of medicine fulfilling and rewarding by simplifying practice management through effective systems. The PCMH recognition of GlaceEMR is representative of our continuing commitment to provide cutting-edge solutions that are physician trusted and practice tested.

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