GLACERCM | INTERNAL MEDICINE BILLING
Internal Medicine Medical Billing Service That Works Every Claim to Resolution
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there.
- Percentage of collections, no base fees, $0 implementation
- 95%+ first-pass claim adjudication
- 99%+ collection rate of payer-allowed amounts*
- Works in your EMR or ours
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Tell us about your practice. A internal medicine billing specialist calls you back within one business day.
95%+
First-pass claim adjudication
99%+*
Collection rate of payer-allowed amounts
$0
Implementation fee
25+
Years serving practices
*Of payer-allowed amounts.
WHAT WE HEAR FROM INTERNAL MEDICINE PRACTICES
The Chart Was Built for Somebody Else’s Patient
Shrinking visit time
Twelve meds and three chronic problems in twenty minutes. The problem list scrolls, the screening status hides, and you close the gap by typing.
CCM revenue left on the table
CCM and PCM pay reliably when time is captured against the care plan. When staff fights to log it, the revenue never reaches the claim.
Uneven HCC capture
Risk-adjustment dollars need every chronic condition documented yearly. Under-document, and the gap surfaces in next year’s reconciliation, after you can no longer fix it.
Denials and phone overload
Screening and TCM claims fail when the note misses the rule, while refill and billing calls bury the front desk. Revenue and capacity both leak.
HOW GLACERCM HELPS
A Billing Service That Knows Your Internal Medicine Mix
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there. The service is built for the internal medicine code mix and the Medicare-heavy payer panel, and the numbers below reflect that focus.
Scrubbing tuned to the IM code mix
Payer-specific rules check office E&M, AWVs, TCM, ACP, CCM, RPM, and screening claims before submission. The mix you bill is our bread and butter, so claims that need a fix get fixed before they go out.
Medicare and MA fluency
Internal medicine panels skew Medicare and Medicare Advantage, and each MA plan has its own denial patterns and appeal language. We work the queue daily and know which payer needs which evidence packet to move a denial.
Denials worked to resolution
We do not drop a denial at 90 days. Every claim is tracked through appeals, second-level reviews, and peer-to-peer when necessity is disputed. A write-off happens only when you sign off, and the dashboard shows where every disputed dollar stands.
A named billing specialist
A dedicated account manager who knows your state’s payer mix, the codes you bill, and your top denials. Not a ticket queue, not an offshore call center. They know your practice by name within a month of go-live.
See everything GlaceEMR and GlaceRCM do for internal medicine · How GlaceRCM works
“Customer service is amazing… above and beyond… even after hours or on weekends.”
Nikesh Batra, MD, Ohio
QUESTIONS WE HEAR
Internal Medicine Billing FAQ
How does GlaceRCM handle Medicare Advantage HCC and RAF capture?
When you sign the note, GlaceIQ flags HCC-relevant conditions you mentioned in the documentation but never added to the encounter’s diagnosis list. You decide which ones belong on the claim. Your billing team also runs an annual sweep on every Medicare Advantage patient you have not seen yet, so the chronic conditions that need annual re-documentation get back in front of you inside the calendar year they have to be coded.
What does GlaceRCM pricing actually look like, and can we keep our EMR?
You pay a percentage of what we collect, with no base fees and no implementation charges. The exact percentage depends on your code mix, payer panel, and volume, and you will have it after a 20-minute discovery call. We would rather run the full bundle, where the billing quality depends on a tight integration with the chart, and about 98% of Glenwood clients choose that path.
Does GlaceEMR handle CCM, RPM, and PCM time tracking natively?
Yes, all three are in the chart, not in a separate add-on you have to plug in. Your staff documents in the patient and the time accrues against the care plan automatically. Eligible minutes roll up at month-end, the claim drops on schedule, and you stop watching that revenue evaporate every quarter.
Talk to a Internal Medicine Billing Specialist
A 20-minute call. We look at how your practice runs today and show you what changes.