GLACERCM | URGENT CARE BILLING
Urgent Care Medical Billing Service That Works Every Claim to Resolution
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there.
- Percentage of collections, no base fees, $0 implementation
- 95%+ first-pass claim adjudication
- 99%+ collection rate of payer-allowed amounts*
- Works in your EMR or ours
Prefer to talk? Call (888) 452-2363.
Book a Consultation
Tell us about your practice. A urgent care billing specialist calls you back within one business day.
95%+
First-pass claim adjudication
99%+*
Collection rate of payer-allowed amounts
$0
Implementation fee
25+
Years serving practices
*Of payer-allowed amounts.
WHAT WE HEAR FROM URGENT CARE PRACTICES
The Chart Was Built for a Scheduled Visit
Door-to-discharge keeps creeping up
Registration takes too many clicks, the chief complaint sits in a free-text box, and the procedure note is a long narrative. The competitive moat of urgent care is throughput, and the chart pulls against it all shift.
Modifier-sensitive billing leaks
S9083, S9088, the -25 when an E/M sits beside a procedure, the POC testing CPTs. A typical center leaves five to eight percent of net revenue underbilled because the chart never surfaces the right code at the right moment.
Occupational runs on a separate planet
DOT physicals, pre-employment drug screening, and workers’ comp have their own forms, rules, and follow-up calendars. The occupational line is often twenty to thirty percent of revenue, and it cannot run as an afterthought.
Check-in and reporting are bolt-ons
Online check-in and the wait-time display carry a third-party logo and drop fields between systems. Multi-location reporting is a brittle spreadsheet, cold by the time the data is clean enough to act on.
HOW GLACERCM HELPS
A Billing Service That Knows the Urgent Care Code Mix
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there. The service is built for episodic and POS-20 coding, the S-code logic urgent care depends on, and the occupational, workers’ comp, and self-pay lines that ride alongside insurance.
S-code and modifier discipline at the line
S9083 global codes, S9088 after-hours add-ons, and the -25 modifier are in the scrubber. The -25 triggers as a suggestion when a procedure lands on an E/M encounter, and modifier discipline by location and provider is visible on the dashboard, so the owner can coach rather than fight a denial fire-drill.
Occupational, workers’ comp, and self-pay
Occupational records carry the employer-direction separation, workers’ comp routes to the carrier on the right state form, and self-pay receipts capture at the kiosk. The dashboard breaks out commercial, Medicare, Medicaid, workers’ comp by carrier, no-fault, occupational, and self-pay as separate lines.
Denials worked, undercoding caught
We do not drop a denial at 90 days. Every claim is tracked through appeals to resolution, and a write-off happens only when you sign off. The Undercoding Detector flags 99202s that should have been 99203s based on documentation, so the chart pays what the visit actually was.
A named billing specialist
A dedicated account manager who knows your state’s payer mix, the codes you bill, your top denials, and your occupational carriers. Not a ticket queue, not an offshore call center. They know your group by name within a month of go-live, across every location you run.
See everything GlaceEMR and GlaceRCM do for urgent care · How GlaceRCM works
“Collection is great. Very good support systems.”
Dolly Manvar, MD, New York
QUESTIONS WE HEAR
Urgent Care Billing FAQ
Does GlaceRCM handle S9083, S9088, and the -25 modifier cleanly?
Yes. The S-code logic is core to how the urgent care RCM configuration ships. S9083 global codes, S9088 after-hours add-ons, and the after-hours modifier rules are in the scrubber.
What does GlaceRCM pricing actually look like, and can we keep our EMR?
You pay a percentage of what we collect, with no base fees and no implementation charges. The exact percentage depends on your code mix, your payer panel, your occupational and workers’ comp share, your location count, and your visit volume, and you will have it after a 20-minute discovery call. We would rather run the full bundle, where the billing quality depends on a tight integration with the chart, and about 98% of Glenwood clients choose that path.
Can GlaceEMR keep our door-to-discharge under 60 minutes?
That is the design goal of the platform. Online check-in pulls demographics, consents, and the chief complaint before the patient walks in. The tracking board surfaces who is waiting, in room, awaiting results, and ready for discharge.
Talk to a Urgent Care Billing Specialist
A 20-minute call. We look at how your practice runs today and show you what changes.