PATIENT ENGAGEMENT

Keep Your Patients Connected. Keep Your Staff Free.

Patient portal, mobile app, secure messaging, digital intake forms, AI-powered education, and multi-language support. All built into GlaceEMR. No third-party plugins. No separate vendors. No extra logins.

A Portal Patients Actually Use

Practice-branded portal in English and Spanish. Lab results with trending, secure messaging, scheduling, bill pay, intake forms, record downloads, and AI-suggested education materials, all from a single login.

Native Mobile App

iOS and Android, branded to your practice. Patients access the full portal, pay bills, join telehealth, and message your team. Push notifications keep them engaged without adding work for staff.

Paperless Intake

Patients complete intake before the visit via email, text, web portal, phone (GlacePhoneSmart), or kiosk. AI routes responses to the correct chart sections. No clipboards, no data entry.

Two-Way Communication, With Consent Built In

Encrypted portal messaging is standard. For SMS and email, GlaceEMR captures informed consent before sending. Patient communication preferences are tracked per patient: how they want to hear from you, and through which channel.



INTRODUCING GLACEIQ

The Intelligence Behind Every Click, Every Claim, Every Call.

GlaceIQ is the AI layer that sits beneath GlaceEMR, GlaceRCM, and GlacePhoneSmart. It surfaces suggestions on documentation, coding, denials, and call routing. Suggestions only. You stay in control.

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See What Glenwood Can Do for Your Practice

A 20-minute working call. We show you the platform on your specialty’s actual workflows, not a generic demo.