GLACERCM | INFECTIOUS DISEASE BILLING

Infectious Disease Medical Billing Service That Works Every Claim to Resolution

GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there.

  • Percentage of collections, no base fees, $0 implementation
  • 95%+ first-pass claim adjudication
  • 99%+ collection rate of payer-allowed amounts*
  • Works in your EMR or ours

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95%+

First-pass claim adjudication

99%+*

Collection rate of payer-allowed amounts

$0

Implementation fee

25+

Years serving practices

*Of payer-allowed amounts.

WHAT WE HEAR FROM INFECTIOUS DISEASE PRACTICES

The Chart Was Built for a Primary-Care Complaint Visit

Results arrive scattered

Thirty-eight viral loads and CD4 counts arrive by fax and portal from three labs, and the trend lives nowhere. The resistance panel from the failed regimen is buried in a scanned PDF, not structured fields you can act on.

Consult revenue is under-captured

A multidrug-resistant bacteremia consult is the level you work, but the note falls out at a 99243 because nobody connected the documentation to the level. Five to eight percent of consult revenue evaporates yearly.

J-codes and prior auths leak

Infusion administration codes fall off the claim, J-codes land without proper units, and ART and DAA prior auths eat forty-five minutes of nursing time apiece while the patient waits a week for medication.

HOW GLACERCM HELPS

A Billing Service That Knows the Consult and the Infusion Suite

GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there. The service is built for the high-complexity consult, the infusion administration line, and the J-code library ID administers.

Consult coding to the level you work

The scrubber knows high-complexity office and inpatient consultation rules, so the documentation prompts connect the thirty-five-minute regimen conversation to the level it actually qualifies for, instead of letting it fall out a notch.

Infusion and J-code accuracy

The scrubber knows the infusion administration codes and the J-code library for IV antibiotics, antifungals, and biologics. Administration codes, units, diagnostic linkages, and medical-necessity edits all run before the claim leaves the office.

Ryan White and 340B aware

Practices that participate in Ryan White or 340B arrangements get the program-aware sequencing they need, including grant-funded payer mix and the report-back-to-grant cadence, handled by a team that has billed these programs before.

A named billing specialist

A dedicated account manager who knows your payer mix, the consult and infusion codes you bill, and your top denials. Not a ticket queue, not an offshore call center. They know your practice by name within a month of go-live.

See everything GlaceEMR and GlaceRCM do for infectious disease · How GlaceRCM works

“Revenue impact has been great.”

Larry Flowers, MD, Texas

QUESTIONS WE HEAR

Infectious Disease Billing FAQ

How does GlaceRCM bill infusion administration and J-codes?

The scrubber knows 96365, 96366, 96367, 96374, and 96413, and it knows the J-code library for the IV antibiotics, antifungals, and biologics ID administers. Administration codes, units, diagnostic linkages, and medical-necessity edits all run before the claim leaves the office. The 95%+ first-pass adjudication and 99%+ collection of payer-allowed amounts hold across the infusion line.

How does GlaceEMR handle HIV viral load and CD4 results across years?

Viral load and CD4 results return through 60+ two-way lab and micro interfaces, including Quest, Labcorp, BioReference, and more than 50 hospital and reference labs, and trend across the full chart history with abnormal values flagged. Each result attaches to the ordering problem, so the blip you need to talk about today is in front of you instead of in a fax folder. Resistance panels are captured as discrete fields, not as scanned PDFs, so the genotype that drove the last regimen change is one click from the assessment.

How does e-prescribing work for ART, DAA, and antibiotic regimens?

Prescriptions go out through Surescripts with EPCS and Id.me identity proofing, and the drug-interaction check, including the ART interactions that make HIV prescribing unforgiving, fires at the moment you prescribe. Order sets for ART initiation, DAA treatment, and latent-TB therapy match the protocol, and your antibiotic and antifungal favorites are a click away. When a regimen needs prior authorization, GlaceIQ assembles the packet from the chart and our billing team submits it and works it to decision.

Talk to a Infectious Disease Billing Specialist

A 20-minute call. We look at how your practice runs today and show you what changes.