GLACEEMR | ELECTRONIC HEALTH RECORDS
An EHR Built for Your Specialty, Not for Everybody’s
Your chart loads fast, your problem list and care gaps stay visible while you document, and AI suggestions appear where your eyes already are. 35+ specialty modules built from the inside out, ONC certified, with 30+ years of physician-informed development behind every screen. Everything included, configured to your specialty, yours to run your way.
35+
Specialty Modules
60+
Lab Integrations, Two-Way
30+
AI Features Built In
WHAT WE HEAR FROM PHYSICIANS
The Chart Problems You Live With Every Day
The EHR you run today was probably built for a generic complaint visit and resold to your specialty with a template repaint. Four pains come up in almost every discovery call. If three of these read like your Tuesday morning, the rest of this page is worth thirty minutes.
Documentation eats your evenings
Notes from three patients still open after dinner. The HCC capture you meant to circle back to is buried in this morning’s encounter. The path to every task is two menus deep, and the cost is your night.
Your vendor stack is fragmented
Separate vendors for telehealth, portal, kiosk, care-management tracking, scribe, and phones. Each renews on its own clock, lifts its price yearly, and connects to the others only when it feels like it. Nobody can name the total from memory.
Reporting is somebody else’s job
A denial trend by payer, a no-show rate by provider, a care-gap roster for overdue diabetics: each one is a support ticket, a consulting fee, or a week waiting on an analyst. Your decisions get made on gut feel.
Your specialty does not fit
The fields that matter to your encounter are absent or buried; the ones the platform insists you populate are irrelevant. The note you sign tonight reflects the platform’s defaults more than the care you delivered.
WHAT GLACEEMR DOES
Document Your Way, Just Faster
GlaceEMR gives you every documentation method and lets you mix them in one encounter, then connects what you order to where it goes. Every capability below ships in the platform today, not as a roadmap promise.
Ambient AI scribe and templates
GlaceScribe produces a complete SOAP note with coding suggestions for your review, up to four speakers, English and Spanish patient-facing. Specialty templates are physician-editable per provider, and dictation drops into any field. Your workflow, your choice.
Orders, eRx, and 60+ labs
Surescripts e-prescribing with EPCS, Id.me proofing, and interaction safety tuned to long med lists, with PDMP in the workflow. Quest, Labcorp, BioReference, and 50+ more labs connected today, results returning with multi-year trending attached to the ordering problem.
Decision support you configure
You decide which alerts fire, for which role, in which patient context. Severity-tiered drug checks, USPSTF preventive nudges, age- and diagnosis-driven prompts, and care-gap reminders from the chronic library surface in the encounter. Support for judgment, not click fatigue.
Native telehealth and scheduler
HD video is built into the EHR, GlaceScribe-compatible, no third-party link or separate seat. The multi-provider, multi-location scheduler runs drag-and-drop with waitlist and recall, and GlaceIQ fills the 9:15 no-show with the patient who has waited four weeks.
Native CCM, RPM, PCM, BHI, TCM
Care-management programs are in the chart, not a product to integrate. Time accrues against the care plan as staff documents, device readings trigger threshold reviews, and eligible minutes roll up monthly. Practices that switch typically see CCM revenue on the books within 60 days of go-live.
Sign and bill from the chart
When you sign, the encounter is ready to bill: diagnoses, procedures, modifiers, and E&M level populated and reviewable in one screen. No swivel-chair to a separate charge-capture tool, no reconciliation queue for the billing team. Native iOS and Android apps carry the same workflow to the bedside.
Included with GlaceEMR vs usually an add-on
When you price out another EMR, count what is included before you compare the headline number. The rows below are upsells, separate vendors, or consulting fees almost everywhere else, each with its own renewal date and price increase. They ship with GlaceEMR, with no tier games and no surprise line items at renewal.
| Capability | Most EMRs | GlaceEMR |
|---|---|---|
| Ambient AI scribe and 30+ AI features | Add-on subscription | Included |
| Native HD telehealth, PACS, DICOM viewer | Separate licenses | Included |
| Patient portal, mobile app, self-check-in kiosk | Third-party vendors | Included, English and Spanish |
| CCM, RPM, PCM, BHI, TCM care management | Separate care-mgmt vendor | Included, native |
| 200+ reports plus a self-serve report builder | Consulting or ticket | Included |
| GlaceOffice administration suite (HR, PTO, credentials) | Separate subscription | Included, free for clients |
A solo practice can grow to 20 providers across multiple locations on the same platform, with no per-location upcharge and no contract to renegotiate when you add a satellite next quarter.
35+ SPECIALTY MODULES
Built From the Inside Out for Your Specialty
A specialty module is not a template repaint. It is a different chart layout, problem-list anchor, order-set library, code mix, flowsheet set, and reporting bundle, all configured before your training starts. A short look at what depth means.
Cardiology
Device data flows in from pacemakers, ICDs, and CIEDs. Echo and stress reports attach to the ordering encounter. Coronary risk calculators and HFrEF tools are embedded in the cardiology template.
Behavioral Health
Native BHI and CoCM workflow with billing support. PHQ-9, GAD-7, AUDIT, PCL-5, and Columbia scales in the encounter. Care-plan tracking across psychiatry, psychology, social work, and primary care.
Pediatrics
CDC and WHO growth charts plotted from each visit. Immunization documentation with state-registry interfaces and forecasting. Bright Futures well-child templates by age band, weight-based dosing in the order set.
Internal Medicine, Oncology, Rheumatology, Podiatry, SNF and Long-Term Care, Endocrinology, Nephrology, Dermatology, Family Medicine, Geriatrics, Pulmonology, Gastroenterology, Urology, OB/GYN, Pain Management, Allergy, Sleep Medicine, and Wound Care each ship configured with the templates, order sets, flowsheets, and reports the specialty runs on day one.
POWERED BY GLACEIQ
30+ AI Features, Each Wired Into a Workflow You Already Run
GlaceIQ is not a chatbot bolted to the side of the EMR. Each feature surfaces a suggestion for your review at the moment a decision is being made. Every one is yours to accept, edit, or dismiss; nothing reaches the chart without your sign-off.
Coding and pre-charting
E&M level suggestions backed by the note, HCC flags on diagnoses in the chart but missing from the encounter, and a pre-visit briefing that pulls the labs, imaging, med changes, and recent admissions before the patient walks in.
Refill safety and prior-auth
Refills arrive with the monitoring labs and PDMP already pulled into one panel, and triage rules route routine requests to your MA. Prior-auth drafting assembles the clinical justification from the chart and populates the payer form for your team to finish.
Calculators and denial prediction
ASCVD, CHA2DS2-VASc, CKD-EPI, and a long list of calculators populated from chart values that already exist. Before a claim leaves, GlaceIQ scores its denial risk and flags the specific defect so most fix in under sixty seconds.
Built on HIPAA-compliant AI infrastructure from Amazon, Google, Anthropic, Deepgram, ElevenLabs, and other enterprise AI providers, all under business associate agreements, with multi-vendor architecture for operational redundancy. No customer data trains any vendor’s models.
What Physicians Say About the Platform
“Peace of mind. Comprehensive, easy to use. I would highly recommend Glenwood.”
Aura Ardon, MD
Florida
“Glenwood’s team has been responsive and reliable from day one. The platform works the way our practice actually runs.”
Nikesh Batra, MD
Ohio
9
Verified Physician Testimonials Across Six States
Florida, Ohio, New York, Massachusetts, Connecticut, Texas. Real practices, real names, real signatures on file. References available on request after a qualified discovery call.
SWITCHING IS EASIER THAN YOU THINK
Thirty Years of Doing This. Switching Is Routine.
Glenwood has been building EHR for independent practices since 1994, and migration is a workflow we have run many hundreds of times. Implementation is $0, data migration is included, and the account manager who runs your move stays your account manager after go-live.
EMR go-live happens in under one week, with your templates, order sets, and code favorites wired in before training starts. Data migration covers historical records, documents, images, problem lists, medications, allergies, and outstanding orders, handled by Glenwood so your staff does not clean charts. Training is delivered in pieces around your real schedule, not a multi-day block that forces you to cancel patients, and every role gets unlimited online training during onboarding with continued access for new hires. Your data stays yours: if you ever leave, you receive a complete export in HL7, CCDA, FHIR R4, and USCDI v3, included in the standard service, because data-lock-in is the most common reason practices regret a prior vendor decision.
FREQUENTLY ASKED
Questions Practices Ask Before Signing
Short answers below; the longer conversation happens on the demo. Tap any question to expand.
Cloud or on-premises, which makes sense for our practice?
Cloud hosting on Glenwood infrastructure is the most common deployment and the default we recommend. The cloud version runs on US-based Tier-III data centers in NYC and SFO with geographic redundancy, LUKS full-disk encryption at rest in production, TLS in transit, a single-tenant database per practice, continuous backup, and an active disaster-recovery posture. On-premises is fully supported for practices, ACOs, and health systems with regulatory, contractual, or risk-posture requirements that call for it. The product is the same, the update cadence is the same, and the support relationship is the same. Most practices that ask about on-prem early end up on cloud once they review the operational reality of running infrastructure themselves.
What does ONC certification actually mean for us?
ONC Health IT certification verifies that GlaceEMR meets the federal interoperability, security, and clinical-data-exchange criteria that promoting-interoperability programs require. For your practice this means the certification supports MIPS attestation, eligible clinician promoting-interoperability scoring, USCDI v3 data export, FHIR R4 APIs for patient-directed access, CareQuality and Direct Secure Messaging connectivity, and the audit-friendly data export your patients can request under information-blocking rules. Current certification status, the version certified, and the audit dates are listed on the certifications page, with the artifacts ready to share when your compliance team or your payer asks.
Is our data really single-tenant, or is that marketing language?
Single-tenant in the technically meaningful sense. Your practice has its own database instance, not a shared schema with other practices’ records partitioned by tenant ID. The architectural separation reduces blast radius for any security incident, simplifies audit and legal discovery, makes data export and migration cleaner if you ever leave, and means the answer to “where does my data live” is a database your practice can point at. Role-based access controls and immutable audit trails layer on top. The trade-off compared to multi-tenant is slightly higher infrastructure cost on our side, which we absorb. We made the choice deliberately, kept it through every major platform revision, and treat it as a feature.
Do the iOS and Android apps actually work, or is it a mobile browser view?
Native iOS and Android apps, built and shipped through the App Store and Google Play, with platform-native UI and performance. Sign notes, review labs, e-prescribe including EPCS with Id.me verification, message patients, view the schedule, take a hospital call, join telehealth, and approve refills from the phone. The app is the same data and the same workflows as the desktop; it is not a “lite” version that hides the half of the EHR you need at the bedside. We test on real devices on every release and treat mobile parity as a product requirement, not a marketing claim.
What ships with the platform, and what costs extra?
Every feature on this page ships with GlaceEMR at no additional cost: clinical documentation, GlaceScribe ambient AI, all 30+ GlaceIQ features, e-prescribing with EPCS, 60+ lab interfaces, integrated PACS and DICOM viewer, native HD telehealth, scheduling, patient portal, patient mobile app, self-check-in kiosk, two-way patient messaging, online bill pay, CCM, RPM, PCM, BHI, TCM, 200+ reports plus the report builder, native iOS and Android apps, role-based access, multi-location support, the GlaceOffice administration suite, and ACO and population-health integrations. GlacePhoneSmart and GlaceRCM are separate products with their own pricing. Implementation, setup, training, and data migration are $0.
How long does switching from another EMR actually take?
EMR go-live happens in under one week from contract signature for the typical practice. Data migration takes 2 to 5 business days and Glenwood handles it; your staff does not need to clean charts. Provider training is delivered in pieces around your real schedule: a 2-to-4-hour core clinical session, then targeted follow-ups for advanced modules. Unlimited training is included during onboarding for every role, and continued online training is available for new hires later. We recommend a 30-to-90-day overlap with your previous vendor so the practice keeps operating normally while the new platform proves itself. The account manager who runs your migration is the same one who picks up the phone in month six. Support runs 7:00 AM to 8:00 PM Eastern with 24×7 on-call for urgent issues.
See What Glenwood Can Do for Your Practice
A 20-minute working call. We show you the platform on your specialty’s actual workflows, not a generic demo.