SPORTS MEDICINE
A Sports Medicine EHR Built Around the Ultrasound-Guided Injection, the MRI, and the Comp Claim
A 20610 with the 76942 guidance code that actually lands on the claim, the MRI open beside the note, and workers’ comp and accident claims billed to the right payer the first time. GlaceEMR and GlaceRCM run the day the way you practice, at a percentage of collections with no base fees, backed by 95%+ first-pass claim adjudication and 99%+ collection of payer-allowed amounts*.
*Of payer-allowed amounts.
WHAT WE HEAR FROM SPORTS MEDICINE PHYSICIANS
The Chart Never Knew What to Do With Your Day
Sports medicine sits at the intersection of MSK care, ultrasound-guided procedures, imaging, and injuries that arrive with a third-party payer attached. The horizontal EMR your group runs was built for primary-care complaint visits, and it never quite knew what to do with the guided injection, the imaging, or the comp claim on the same schedule. Four pains come up in every discovery call.
The guidance code never lands
You do a 20610 with ultrasound guidance, the biller drops a clean 20610, and the 76942 imaging-guidance component sits in your free-text note where the scrubber never sees it. The machine stops paying for itself.
The -25 dollars leak
You evaluate the injury and inject it the same day, and the E/M quietly disappears because the modifier -25 pairing never made it to the claim. Multiply that by a full injection clinic and it adds up fast.
The MRI lives on a disc
The ACL patient brings the MRI on a disc or a portal login, and the images never make it into the chart you are documenting in. Your team burns minutes per visit just finding the films.
Comp and accident claims bounce
Workers’ comp and school accident-coverage claims go to the wrong payer or on the wrong form, and the injury from Friday’s game sits unpaid for months while someone chases an adjuster.
GLACEEMR FOR SPORTS MEDICINE
An EHR Designed Around the MSK Day
GlaceEMR is ONC-certified, with 25+ years of company history behind it. The sports-medicine configuration is wired in before training starts, so the chart your team opens on day one already knows the injection procedure note, the imaging, and the casting and DME orders. Every capability below ships today, not as a roadmap promise.
Injection notes that carry the guidance code
The injection procedure note captures the joint, the supply, the guidance method, and the needle approach as discrete coded data, so the 20610 with the 76942 imaging-guidance component drops on the claim with documentation the scrubber already validated. Joint aspirations, viscosupplementation, and trigger-point injections carry the same structured capture.
PACS and DICOM viewer in the chart
Integrated PACS and a full DICOM viewer sit in the chart, so the MRI for the ACL workup and the X-ray for the stress fracture open beside the note instead of on a disc or a separate portal login.
Casting, splinting, and DME orders
Casting, splinting, and DME orders are structured against the diagnosis with the documentation the supply code needs, so the brace, the boot, and the custom orthotic go out with the diagnosis attached and our billing team bills the supply codes.
Included with GlaceEMR vs usually an add-on
When you price out another EMR, count what is included before you compare the headline number. The rows below are upsells, separate vendors, or consulting fees almost everywhere else. They ship with GlaceEMR, with no tier games and no surprise line items at renewal.
| Capability | Most EMRs | GlaceEMR |
|---|---|---|
| PACS and DICOM viewer in the chart | Add-on license | Included |
| 200+ reports plus a self-serve report builder | Consulting or ticket | Included |
| Self-check-in kiosk | Third-party vendor | Included |
| GlaceOffice administration suite (HR, PTO, credentials) | Separate subscription | Included, free for clients |
| Native iOS and Android apps for providers and staff | Mobile-web only | Included |
A solo office can grow to a multi-location sports medicine group on the same platform, with no per-location upcharge and no re-implementation when you add a satellite next quarter.
FROM INJECTION TO PAID
The Guidance Code Stops Falling Off the Claim
The structured procedure note captures the joint, the supply, and the guidance method, GlaceIQ surfaces the 20610 and the 76942 guidance code for your review, the scrubber applies modifier -25 logic when a separate E/M is documented, and the named billing specialist works the claim to resolution. The ultrasound revenue you earned is the ultrasound revenue you collect.
GLACERCM FOR SPORTS MEDICINE
A Billing Service That Knows Injections, -25, and Comp
GlaceRCM bills your claims in your EMR or ours, charged at a percentage of collections with no base fees. We would rather run it on our platform, where the scrubber sees the full chart, but if you are staying on your EMR our billing team works your claims there. The service is built for the injection-heavy code mix, the workers’ comp track, and the accident-coverage claims a sports practice runs.
95%+
First-pass claim adjudication. Most claims pay on the first submission, including E/M-plus-procedure claims that hinge on modifier -25, with no rework.
99%+
Collection rate of payer-allowed amounts*. The dollars the payer contractually owes you arrive, because we work the queue to resolution instead of writing it off at 90 days.
$0
Implementation fee and setup charge. We get paid when you get paid, so our interests and yours line up from the day the contract is signed.
*Of payer-allowed amounts.
Scrubbing tuned to injections and -25
Payer-specific rules check the 20610 and 20611 with the 76942 guidance component, the casting and DME supply codes, and the modifier -25 pairing of E/M with a same-day procedure. The mix you bill is our bread and butter, so claims that need a fix get fixed before they go out.
Workers’ comp and accident tracks
Workers’ compensation and sport-injury accident-coverage policies run on their own billing tracks with the right forms and timelines, so the injury from the football field or the welding shop gets billed cleanly to the right entity the first time.
A named billing specialist
A dedicated account manager who knows your payer mix, the injection and comp codes you bill, prior auth on a hyaluronic-acid series, and your top denials. Not a ticket queue, not an offshore call center. They know your practice by name within a month of go-live.
Percentage of collections, no base fees. Provider credentialing, payer enrollment, prior auth on a hyaluronic-acid series, daily patient statements, and a US-based billing call center are part of the service, not separate line items. If your current biller is leaving the 76942 guidance code on the table or losing modifier -25 dollars on E/M-plus-procedure claims, what we charge tends to pay for itself out of dollars you start collecting that you were quietly writing off before.
AI AND PATIENT ENGAGEMENT
The Documentation, the Coding, and the Phones
Every AI capability is a suggestion you review and select. Notes wait for your signature and codes wait for your approval before either reaches a claim, so the coding judgment and the clinical decision stay with you, every time. The AI is built on HIPAA-compliant infrastructure from Amazon, Google, Anthropic, Deepgram, ElevenLabs, and other enterprise AI providers, with multi-vendor architecture that preserves operational redundancy.
GlaceScribe
Ambient notes structured the way sports medicine writes, with the MSK exam, the injection procedure detail, and the assessment and plan landing as codeable content. Up to four speakers, so a parent in the room is documented alongside the athlete.
GlaceIQ
30+ AI features tuned to your day: guidance-code and modifier -25 suggestions at signing, pre-charting from the prior visit, and per-code reimbursement at charge entry. You review and select each one.
GlacePhoneSmart
An AI phone agent answers as your practice, books into real scheduler slots, sends appointment reminders, runs recall for six-week injection follow-ups, fills cancellations, and surfaces voicemail summaries so the front desk stops drowning on the Monday after a weekend of games.
A practice-branded portal, mobile app, kiosk, SMS, and email round out the stack, so a parent can complete intake before the visit. Reminders for the six-week injection follow-up go out without anyone dialing, and replies route back into the chart as structured tasks instead of a manual list your front desk never has the hours to work.
SWITCHING IS EASIER THAN YOU THINK
Coming From Another EMR
Most sports medicine practices we onboard are leaving a horizontal EMR software product or a legacy platform that never knew what to do with a guided injection or a comp claim. Implementation is $0, data migration is included, and your account manager runs the move and stays your account manager after go-live.
DAY 1
A chart that already looks like yours
You log in to migrated history, problem lists, current meds, and recent imaging, with your injection procedure notes, casting and DME order sets, and code favorites already wired in. EMR go-live happens in under one week. The first few visits run slower because the workflow is new; by end of day, your hands start to remember where everything lives.
DAY 30
Charting faster, claims flowing
You are charting faster than on the old system because the templates match how you document, and GlaceScribe carries most of your visit notes. Your first month of injection claims is on the dashboard with the guidance code attached, the first submissions have posted, and you have walked the denial queue with your account manager. Your recall list for injection follow-ups is live.
DAY 90
The switch starts paying for itself
Your first quarter’s dashboard shows cleaner claims, faster posting, and fewer denials in the 60-to-90 bucket. Injection revenue is up because the guidance code lands, modifier -25 dollars are no longer leaking, comp and accident claims are paying on their own tracks, and GlacePhoneSmart has visibly cut front-desk call volume. The conversation turns from migration triage to using the platform harder next quarter.
Data migration covers historical records, problem lists, current medications, allergies, imaging, and outstanding orders, handled by Glenwood from your prior vendor’s data export in 2 to 5 business days. The RCM transition runs 4 to 8 weeks with payer enrollment in parallel, and we recommend a 30-to-90-day overlap with your previous vendor so the practice keeps operating normally. Glenwood has been independent and privately held since 1998: 25+ years in market, no outside investors. Support runs 7:00 AM to 8:00 PM Eastern on weekdays, with 24×7 on-call coverage for urgent issues, and the platform sits on HIPAA-compliant infrastructure with LUKS full-disk encryption at rest in production.
WE KNOW YOUR CODES
We Have Billed Your Mix Before
You already know your codes. We have built the workflows, the scrubber rules, the documentation prompts, and the denial templates around them. The list below is the short version of what runs every day inside the platform for a sports medicine practice:
- 20610, 20611: major joint injection, with and without ultrasound guidance
- 76942: ultrasonic guidance for needle placement, the imaging-guidance add-on
- 99213, 99214, 99215: office E/M, established patient (with -25 when paired with a procedure)
- 99203, 99204, 99205: new-patient E/M for the injury evaluation
- S06.0X0A: concussion, initial encounter (ICD-10)
- 97002, 97140: physical therapy evaluation and manual therapy adjuncts
- L8699: orthotic and prosthetic supply codes for custom orthotics
- 0232T, 0481T: PRP and biologic injection codes for regenerative work
QUESTIONS WE HEAR EVERY WEEK
Sports Medicine Practice FAQ
Short answers below; the longer conversation happens on the demo. Tap any question to expand the answer.
Does GlaceEMR handle ultrasound-guided injection coding natively?
Yes. The injection procedure note captures the joint, the supply, the guidance method, and the needle approach as discrete coded data, so the 20610 with the 76942 imaging-guidance component drops on the claim with documentation the scrubber already validated. The 20611 unbundled-with-guidance pathway is supported the same way. The guidance code that used to live in your free-text procedure note stops getting lost, and the ultrasound machine starts contributing the revenue it was supposed to. Modifier -25 surfaces as a suggestion for your review when the visit pairs a significant separately identifiable E/M with the injection on the same day, and the note carries the documentation the payer expects to defend it. Joint aspirations, viscosupplementation series, and trigger-point injections all carry the same structured capture.
Can we view the MRI and X-ray inside the chart?
Yes. Integrated PACS and a full DICOM viewer sit in the chart, so the MRI for the ACL workup and the X-ray for the stress fracture open beside the note instead of on a disc or a separate portal login. Your team stops hunting for films before the visit, and you read the images on the same screen where you document the exam and the plan. Casting, splinting, and DME orders are structured against the diagnosis with the documentation the supply code needs, and GlaceScribe drafts the visit note from the conversation for you to review and sign.
Is GlaceScribe HIPAA-compliant, and where does the AI run?
Yes, fully HIPAA-compliant. GlaceScribe runs on HIPAA-compliant AI infrastructure from Amazon, Google, Anthropic, Deepgram, ElevenLabs, and other enterprise AI providers, all under business associate agreements. The multi-vendor architecture preserves operational redundancy, so a single upstream incident does not stop your injection clinic. Up to four simultaneous speakers are supported, so a parent in the room is documented alongside the athlete, and all coding and order suggestions surface for your review before any signing. Nothing reaches the chart until you approve it. Audio is processed in transit, the resulting note is stored in your single-tenant chart database with LUKS encryption at rest, and the data never trains a shared model that mixes your patients with anybody else’s.
Does GlaceRCM bill workers’ comp and sport-injury accident claims?
Yes. Workers’ compensation and sport-injury accident-coverage policies run on their own billing tracks with the right forms and timelines, so the injury from the football field or the welding shop gets billed cleanly to the right entity the first time. Our billing team follows up on every claim that stalls, works the denials that come back, and files the appeals, so the comp claim does not age out while your office manager chases an adjuster. Your named billing specialist knows your payer mix and the injection and comp codes you bill, and patients call our US-based billing call center about a balance instead of your front desk.
What does GlaceRCM pricing actually look like, and can we keep our EMR?
You pay a percentage of what we collect. No base fees, no implementation charges, no setup fees. The exact percentage depends on your code mix, your payer panel, and your volume, and you will have it after a 20-minute discovery call. We would rather run the full bundle, where the billing quality depends on a tight integration with the chart, and most Glenwood clients choose that path. But we are flexible: if you want to keep your current EMR, our billing team will work your claims in your EMR or ours. You will not see a surprise line item for credentialing, denial follow-up, prior auth on a hyaluronic-acid series, statements, or the call center your patients use, because all of that is part of the service. If your current biller is leaving the 76942 guidance code on the table or losing modifier -25 dollars, what we charge tends to pay for itself out of dollars you start collecting that you were quietly writing off before.
“Made our work easy. Increase in Revenue, good Customer support.”
Amita Oza, MD
Ohio
If you carry adjacent panels, see how GlaceEMR runs orthopedics, pain medicine, PT/OT therapy, and podiatry.
See What Glenwood Can Do for Your Practice
A 20-minute working call. We show you the platform on your specialty’s actual workflows, not a generic demo.